Once the template has been selected and applied from the Library Request field to the new Something's Broken or minor edit request, take the following steps to begin processing the request.
- In the Task Management subtask:
- Assign yourself to the subtask.
- Set the subtask due date for approximately 7-10 days from the current date.
- If applicable, review the content and/or links in the Description field of the build request task.
- Briefly review for abstract-only items, external links that lack a corresponding Asana permission link, or other items of note.
- Assign subtasks based on the individuals' roles and considering their current workload.
- Troubleshoot issue & determine if content can be updated - initial review
- Assign to librarian technologist
- Determine if content can be updated - librarian review
- If librarian technologist confirms that the library resource may no longer be available, assign this to a librarian to confirm that it is no longer available.
- Research & curation
- Content review
- Assign to review librarian
- Stakeholder review
- Assign to the librarian who conducted the research
- Make requested edits
- Tech review (if needed)
- Communicate with the ID, noting any issues.
- Thanks for submitting this, ID. We will start looking into this issue and will keep you posted.
- Thanks for submitting this, ID. We will let you know when these edits have been made.
- Thanks for submitting this, ID. For the external resource you are replacing this with, can you please link the permission request beneath the item in the Description field?
