Several build templates are available, each designed for different types of requests. Consider the nature of the ID's request to determine which template to use:
- Build Request
- Most builds and updates to existing builds fall into this category.
- Includes new builds and edits to recently completed builds (i.e., within the last 3 months).
- Re-Use Request
- Reserved for builds that do not require new links and no changes are needed to existing content.
- If there are edits to an existing build (e.g., articles moved/added, topics changed), it should be set up as a build request, not a re-use.
- Often, the original guide is linked within running courses. Starting a new build prevents confusion for students in live courses.
- If the guide remains exactly the same, a re-use request is acceptable. The builder will review the guide, updating it to meet current library styles and standards.
- Something's Broken
- Used for updates to live guides, often from Curriculum Intake or as a result of a Something’s Broken task.
- Includes urgent requests like replacing an article link, removing an article, or correcting a spelling error.
- Used with content deletion replacements and research requests. Note: For instructions on processing these requests, which differ from the standard procedures for setting up new requests, please refer to the section titled "Managing Content Deletion, Replacements, and Research Requests."
- Typically minor updates/changes to guides, often in running courses; links remain the same.
- Keep in mind that updates to live guides impact all courses where the guide is linked, so consider if changes affect all students.
- May involve research to find suitable replacements for existing content that may be outdated, incorrect, or missing.