LRR Queue SOP

Take the following steps when a new Build Request has been received in the LRR queue.

1. Start by adding the course code (with version) to the task name, using the applicable format:
   • Build & Re-Use requests: CJS/200 v3 - Library Build Request
   • Something's Broken requests: CJS/200 v3 - Week 3 Broken Link
2. Assign yourself to the task.
3. Change Library Status from Not Started to Initial Review.
4. Select the appropriate template from the Library Template field to apply it. 
   • If the request is a Build, select Build request.
   • If the request is a Re-Use request, select Re-use request.
   • If the request is a Something's Broken request, select Something broken/accessbility.
5. Set Time Spent to 0.00.
6. Set Source of Request to the appropriate choice (such as ID:CTL).
7. Verify that the linked CDG reflects the correct course.
8. Verify accuracy of the Request Type, Incl Web, and Tabs fields.
9. Determine next steps based on request type:
   • If the request is a Build, proceed to the section titled "Processing Build Requests."
   • If the request is a Re-Use request, proceed to the section titled "Processing Re-Use Requests."
   • If the request is a Something's Broken request, proceed to the section titled "Processing Broken Link Requests."