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HCSDA/321: Business Communication for Health Care Managers

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Woman talking about what an exceptional employee is
To be effective, workplace teams must develop strong conflict management and decision making skills. They require members who listen well, cooperate, communicate, and contribute.
Teamwork in the workplace
In today's world of nursing, commitment is a collaborative process. Collaboration is the effort of individuals to attain shared goals. It is also a process that might include conflicts, yet these conflicts often strengthen the team.
Conflicts in the workplace
Conflicts in the workplace impact productivity and morale. Attitude problems, misunderstandings, prejudice, and jealousy all cause conflicts in the workplace. Conflicts can be prevented by management vision, employee education, and mediation strategies.

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