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HCS/321: Business Communication for Health Care Managers

two diverse people speaking
Good, open, and appropriate communication is essential in an effective workplace. Communication should be culturally appropriate and non-discriminatory.
two women speaking in healthcare office
Workplace communication includes formal/informal, and verbal/non-verbal forms. The purpose of communication should be considered in choosing different forms of communication.
several people meeting
This video helps viewers learn how to accept and benefit from the differences in team members’ backgrounds, discover the traps to avoid when participating in team meetings, and how to ask for specific performance feedback to ensure continuous improvement.

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