Document requests will typically come to us in one of three ways:
- Request a Document form
- Ask Us form
- Library inbox
The following chart helps determine if the ticket is indeed a request for a document.
| QUESTION |
YES |
NO |
| Where is the textbook for my class? |
X |
|
| Where can I find my textbook from a previous class? |
X |
|
| Where can I find this article recommended by my instructor (but not listed in my course readings)? |
X |
|
| Where can I find this article? (article not affiliated with a specific course) |
X |
|
| Can you get me this book? (textbook or other type of book) |
X |
|
| How do I find my reading for this week’s assignment? |
|
X |
| Request for something not available in the library or online. |
X |
|
