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MHACB/515: Scanning the Health Sector as an Industry Expert

Delivery System’s Role

Anderson, J. G., & Abrahamson, K. (2017). Your health care may kill you: Medical errors. Studies in Health Technology and Informatics, 234, 13-17.

Policymaking Role

Cohen, J., & Ezer, T. (2013). Human rights in patient care: A theoretical and practical framework. Health & Human Rights: An International Journal, 15(2), 7-19.
Little, J., & Mark, S. (2013). Pharmacy patient Bill of Rights: Practice advancement from the patient perspective. Hospital Pharmacy, 48(5), 351-353.

Technology’s Role

The Role of the Individual

Urden, L. D. (2002). Patient satisfaction measurement: Current issues and implications. Lippincott's Case Management, 7(5), 194-200.

Organizational Agility

Vaishnavi, V., Suresh, M., & Dutta, P. (2019). Modelling the readiness factors for agility in healthcare organization: An TISM approach. Benchmarking: An International Journal 26(7), 2372-2400.

Social Issues and Sustainability of Healthcare

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